Terms and Conditions
Agreement Between User and TalkRipple
Welcome to TalkRipple ("Platform", "we", "our", or "us"). These Terms and Conditions govern your access to and use of www.talkripple.com and all related services. By accessing or using the Platform, you agree to be bound by these Terms. Please read them carefully and retain a copy for your records.
1. About TalkRipple
TalkRipple is an online language tutoring platform that connects learners with independent tutors for live, one‑to‑one lessons conducted entirely online. Tutors set their own rates and availability. Learners select tutors and book lessons through the Platform.
Payments are processed through the Platform. Upon successful lesson completion, tutors receive 85% of the lesson fee, and TalkRipple retains a 15% service fee to support platform operations, technology, and support services.
2. Electronic Communications
By visiting www.talkripple.com or communicating with us electronically, you consent to receive communications from TalkRipple via email or through the Platform. You agree that all notices, disclosures, and communications provided electronically satisfy any legal requirement that such communications be in writing.
3. User Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Accounts are personal and non‑transferable. TalkRipple is not responsible for unauthorized access resulting from loss or misuse of your credentials.
We reserve the right to suspend or terminate accounts, refuse service, or remove content at our discretion.
4. Minors
TalkRipple does not knowingly collect personal information from children under the age of 13. Users under the age of 18 may only use the Platform with the consent and supervision of a parent or legal guardian.
5. Payments, Cancellations, and Refunds
Payments must be completed at the time of booking. Cancellation and refund rules are governed by TalkRipple’s Payment and Refund Policy, which forms an integral part of these Terms.
Purchased lessons remain valid in the user’s account for six (6) months unless otherwise stated. Unused lessons expire after this period without refund.
For support inquiries, users may contact support@talkripple.com.
6. Third‑Party Links and Services
The Platform may contain links to third‑party websites or services. TalkRipple does not control and is not responsible for the content, policies, or practices of third‑party sites. Accessing third‑party services is at your own risk.
Some services on the Platform may be provided through third‑party partners. By using such services, you consent to the sharing of necessary data with those partners solely for service delivery purposes.
7. Acceptable Use and Intellectual Property
You are granted a limited, non‑exclusive, revocable license to access and use the Platform for lawful purposes only. You agree not to misuse the Platform, interfere with its operation, or access it through unauthorized means.
All content on the Platform, including text, graphics, logos, software, and design elements, is owned by or licensed to TalkRipple and protected by intellectual property laws. No content may be copied, modified, distributed, or exploited without prior written permission.
8. Communication Services
The Platform may include messaging, chat, or community features. Users agree to use these services respectfully and lawfully. Prohibited conduct includes harassment, abusive language, unlawful content, intellectual property violations, spam, or malicious software.
TalkRipple reserves the right to review, remove, or restrict access to any content or communication at its discretion.
9. User Submissions
By submitting content, feedback, or materials to the Platform, you grant TalkRipple a non‑exclusive, worldwide, royalty‑free license to use, reproduce, and display such content for Platform operations. You represent that you have the necessary rights to submit such content.
10. Third‑Party Accounts
You may link your TalkRipple account with third‑party services. By doing so, you consent to the sharing of information in accordance with the privacy settings of those services. If you do not wish to share such data, do not enable this feature.
11. International Use
Users accessing the Platform from any jurisdiction are responsible for compliance with applicable local laws and regulations.
12. Indemnification
You agree to indemnify and hold harmless TalkRipple, its affiliates, officers, employees, and agents from any claims, losses, or liabilities arising from your use of the Platform, violation of these Terms, or infringement of third‑party rights.
13. Dispute Resolution and Arbitration
Any dispute arising from these Terms shall be resolved through binding arbitration conducted on an individual basis. Class actions or collective proceedings are not permitted, unless otherwise required by applicable law.
14. Disclaimer of Warranties and Limitation of Liability
The Platform and all services are provided on an "as is” and "as available” basis. TalkRipple makes no warranties regarding accuracy, availability, or suitability for any purpose.
To the maximum extent permitted by law, TalkRipple shall not be liable for any indirect, incidental, or consequential damages arising from use of the Platform.
15. Termination
We reserve the right to suspend or terminate access to the Platform at any time, with or without notice, for violations of these Terms or applicable laws.
16. Governing Law
These Terms shall be governed by and interpreted in accordance with applicable laws, without regard to conflict of law principles.
17. Changes to These Terms
TalkRipple may update these Terms from time to time. The most current version will be posted on the Platform and will supersede prior versions. Continued use of the Platform constitutes acceptance of the updated Terms.
18. Entire Agreement
These Terms constitute the entire agreement between you and TalkRipple regarding use of the Platform and supersede all prior agreements or communications.
If you have any questions, please contact support@talkripple.com